Are you willing to send your system to us? (Yes/No) No | |
Is your system a laptop or desktop? Desktop | |
If desktop, is it custom built, or manufactured? Built by me | |
If desktop, what is the make/model of your motherboard? Asus B85M-G | |
What is the make/model of your system? All Series? It says all series on Dxdiag but the Mother Board model is: B85M-G | |
What is the model of your CPU? | |
What is the make/model of your failing display(s)? Monitor: Philips 23" iGPU: Intel HD 4600 | |
| If laptop, is your built-in display failing? (Yes/No) | |
What is your operating system? Windows 8 Pro | |
Is it a 64-bit or 32-bit operating system? 64 Bit | |
| What display driver version do you have installed? Microsoft Basic Display Adapter. If installed: 15.31.9.64.3165 (9.18.10.3165) But the problem is I can't see anything using this driver so I have to stick with Microsoft Basic Display Adapter. | |
| What type of connection are you using? (HDMI, VGA, DP, DVI?) Tried DVI and HDMI, Going to try VGA, Display Port Not Applicable | |
What happens that results in the blackscreen failure? Installing the Intel graphics driver using DVI and HDMI (Didn't try VGA yet.)
To revert this I have to get Windows to go to the system restore and it deletes some of my stuff like my anti-virus which is very annoying. I built this PC 2 days ago so it is surprising to see that something is not working already. Anyways, Asus has their own modified (probably) intel driver for download. So I used it and still the same results. I used the Device manager to install the drivers and the same thing happens again. I don't want to have to stick with "Microsoft Basic Display Adapter" forever. I updated the BIOS to the latest BIOS and it still doesn't work. Anything to do with Asus's UEFI BIOS? |
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Re: Official Black-screen thread - We need your help!
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